Topics : Invoicing and receipt of payment

Online payment setup

Activation Guide: Online Payment via Stripe

Integrating your Stripe account allows your customers to pay online and benefit from convenient payment options, while reducing your administrative workload. This setup only needs to be done once.

IMPORTANT SAFETY NOTICE AND REMINDER

  • Data Security: No banking information about your customers is stored on our servers . All transactions are handled by Stripe , your payment provider.
  • Fees: Stripe charges a standard percentage on transactions. Cognito App does not charge any additional fees.

Step 1: Retrieve your Production API Keys (On Stripe)

You need to log in to your Stripe dashboard to find the credentials that link the two platforms.

Action

Detail and Verification

1. Check Live Mode

In the top right menu of Stripe, disable the “Test” mode .

2. Access the Keys

Navigate to the bottom left menu and click on Developer , then select API Keys .

3. Identify the Keys

In the API Keys option) Locate the two standard keys: Public and Secret (** under Standard Key**.

4. Add the Secret Key

Click on the “Add a Secret Key” button .

5. Generate the Secret Key

IMPORTANT: Choose the “Create your own integration” option and follow the steps.

6. Copy the Public Key

Copy the Public Key . It must start with pk_live_…

7. Copy the Secret Key

Copy the Secret Key . It must begin with sk_live_…

WARNING: Never share your Secret Key. Make sure it starts with sk_live_ and not sk_test_ to receive real payments.


Step 2: Connect Stripe to Cognito App

Use the copied keys to finalize the connection in your Cognito App.

  1. Access Settings:

    • Go to Settings .
    • Click on Billing Settings .
    • Select the Online Payment section.
  2. Activate the Feature:

    • Click on Edit Stripe settings to view the configuration options.
    • Check the box “Online payment enabled” .
  3. Paste the Keys (Unique Link):

    • Paste the Public Key ( pk_live_… ) into the designated field.
    • Paste the Secret Key ( sk_live_… ) into the designated field.
  4. Finalize the configuration:

    • Select the payment currency (e.g., CAD, EUR, USD…).
    • Click on Save .

Final Check

If all the information is valid, your payment system is immediately active. You are now ready to receive credit card payments from your customers.

See also:

How do you receive payments from your clients into your bank account?