Topics : Online Store Cadre Légal FAQ (frequently asked questions)

How do I include my privacy policy so that my customers can accept it?

To comply with the various laws governing the protection of your customers’ data, they must expressly accept your confidentiality policy.

On Cognito Coach, this process can be easily carried out using the settings, accessible via the “Legal framework” tab. Simply copy and paste your policy into the space dedicated to this purpose. You can also adjust the layout and make it multilingual as needed.

Your customers will have to accept this policy when inviting them to the Customer Area and when registering for one of your programs. This essential step strengthens transparency and trust, while ensuring compliance with current data protection regulations. You can also submit the text in multilingual.

In order to comply with the various laws that govern how you take care of your customers’ data, your customers must agree to your privacy policy.