The integrated and confidential videoconference (or videoconference) of Cognito-Coach allows you to experience a virtual meeting while having access to the information contained in the Coach Space platform and in the Client Space.
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For the coach : a section will automatically open at the top or left of your window, depending on the space available.
For customers with access to their Customer Area : A section will automatically open for them in their Area at the time of the appointment.
For a participant who does not have a Customer Area : A personalized link will be sent to them and is valid only for the meeting.
Each participant has access to a secure personal link, valid only for the duration of the meeting.
This feature allows meetings with one or more participants (maximum 50).
Only the person in charge of the activity can enter the room before a meeting.
Participants will be able to join the meeting at the meeting time. If the activity leader has not arrived, a message will inform participants that the meeting will start soon.
It is possible that the company’s security settings do not allow your client to connect to a video conferencing platform other than the one approved by the company. In this situation, we recommend that you check with your client if they are able to use the video conferencing functionality offered by Cognito. If not, we recommend that you opt for the video conferencing tool approved by their company. You can enter the meeting link in the location section of your activity.