Topics : Subscription FAQ (frequently asked questions)

Reactivate my subscription after a pause period of Cognito-app

To reactivate your subscription after a ** payment break period ** in Cognito-app, here is the procedure to follow:

  1. Go to the menu at the top right (next to your name) and select “Subscription” .

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  1. Click the ** reactivate payments ** button and follow the instructions.
  2. Here! Your Cognito-app is now fully functional! Good success!