Topics : Subscription FAQ (frequently asked questions)

Pause my COGNITO COACH subscription

Would you like to put your subscription on hold, paused for a while and keep all the information you have in Cognito Coach?

Here is how to do it:

  1. Go to the menu at the top right (near your name) and select “Subscription”
  2. In the subscription, you click on ** Suspend ** my payments (or pause my payments)
  3. A message will tell you that you have access to all of your read-only data for the next 12 months.